cyberbriseno.dev

Cody Briseno

IT Support and Networking

Army National Guard 25B with an IT support and networking foundation. Studying cybersecurity at WGU and developing practical skills for the next stage of service.

View résuméSelected work

IT support in practice

Full experience

  1. Senior IT Technician

    United Parcel Service (UPS)

    Jan 2024–Present · On military leave

    • Resolve approximately five to six complex technical tickets in a typical workday by analyzing endpoint, operating-system, application, network-connectivity, and policy-related symptoms, then document findings, actions taken, and the final resolution.
    • Triage and prioritize incidents by technical difficulty, business impact, operational urgency, and stakeholder requirements, restoring service while minimizing downtime.
    More about this role

  2. Information Technology Specialist

    Texas Army National Guard

    Started May 2023

    • Implement and follow network-security protocols that protect sensitive information, preserve system integrity, and support secure technical operations.
    More about this role

Selected work

All projects

Web application engineering · In development

Engineering this portfolio

A working Next.js and Payload website, with an editable content model and explicit rules for what visitors can read.

Read the case study

Public reading

  1. Visitor
  2. Next.js public routes
  3. published Payload records
  4. PostgreSQL
Diagram excerpt: Public reading. The full project includes the remaining paths and source notes.
Inspect the implementation

Qualifications & study

Held certifications

Certification details and verification

Education & current study

In progress: CompTIA CySA+ and CompTIA PenTest+.

Background and learning plans

Get in touch

For questions about my experience or professional opportunities, use the contact form or LinkedIn.

Contact Cody